Shipping policy

At Lumi Nandi, we’re committed to making your favourite health and beauty essentials accessible at fair and honest prices. To make this possible, we’ve adopted a third-party logistics (3PL) fulfillment approach. By collaborating with trusted logistics partners who specialise in storage, packaging, and delivery, we’re able to significantly reduce operational costs. This strategic choice allows us to keep our prices competitive without compromising on the quality or service you deserve.

All of our products are shipped via a reliable third-party logistics provider, ensuring your order is delivered efficiently and safely right to your doorstep. While delivery times may vary depending on location and product type, the average delivery timeframe is between 6 to 9 business days. We always aim to ensure a smooth and transparent delivery experience from the moment you place your order to the moment it arrives.

As a gesture of appreciation, we’re proud to offer completely free shipping on all standard orders, regardless of how much or how little you buy. There is no minimum order value required to enjoy this benefit—your well-being is what matters most. However, please note that this free shipping offer does not apply to promotional items listed as “FREE”, where a shipping fee may be applied.

We’re here to make your self-care routine simple, affordable, and stress-free—every step of the way.